Last Updated: 03/04/2025

1. Introduction
William David Ronald Property (“we,” “us,” or “our”) is committed to protecting your personal data and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, and store your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect
We may collect and process the following personal data:

• Name, address, email, and phone number
• Identification documents (e.g., passport, driver’s licence)
• Financial details, including bank account information and proof of income
• Tenancy history, employment details, and references
• Communications with us, including emails and phone calls
• Any other relevant information required to provide our letting services

3. How We Use Your Data
We collect and use your data for the following purposes:

• To process tenancy applications and manage rental agreements
• To verify identity and conduct right-to-rent checks
• To communicate with landlords, tenants, and guarantors
• To comply with legal obligations and prevent fraud
• To handle complaints and disputes
• To provide customer support and improve our services

4. Lawful Basis for Processing Data
We process personal data based on:

• Contractual necessity (e.g., processing tenancy agreements)
• Legal obligations (e.g., right-to-rent checks)
• Legitimate interests (e.g., improving our services)
• Consent (where applicable)

5. How We Share Your Data
We may share your data with:

• Landlords and property owners for tenancy applications
• Referencing agencies, credit check providers, and law enforcement (where required)
• Contractors and service providers for property maintenance
• Government agencies for regulatory compliance

We do not sell or rent your data to third parties.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill legal, regulatory, and business requirements. Typically, tenancy-related data is kept for up to six years after the tenancy ends.

7. Security Measures
We take reasonable security measures to protect your data from unauthorised access, loss, or misuse. This includes secure servers, encryption, and restricted access to personal data.

8. Your Rights
Under UK GDPR, you have the following rights:

• Access: Request a copy of the data we hold about you.
• Rectification: Request corrections to inaccurate data.
• Erasure: Request deletion of your data where applicable.
• Restriction: Request limited processing of your data.
• Data Portability: Request your data in a commonly used format.
• Objection: Object to certain data processing activities.

To exercise your rights, contact us at [your contact email].

9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience. You can manage cookie settings via your browser.

10. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.

11. Contact Information
If you have any questions or concerns about this policy, please contact:
Lettings@wdrproperty.co.uk
07387178860